Privacy Policy
At Ashwatha Tree Books, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and purchase our books. By using our website, you agree to the terms of this policy.
Information We Collect
- Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, billing and shipping address, phone number, and payment information.
- Usage Data: We collect information about your interactions with our website, including your IP address, browser type, pages visited, and the date and time of your visit.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website, track your usage patterns, and gather demographic information.
How We Use Your Information
We use the information we collect for the following purposes:
- To Process Transactions: We use your personal information to process and fulfil your orders, send confirmation emails, and provide customer support.
- To Communicate with You: We use your contact information to send you updates about your orders, respond to your inquiries, and send promotional materials if you have opted to receive them.
- To Improve Our Website: We analyze usage data to improve the functionality, performance, and user experience of our website.
- To Protect Our Business: We use your information to detect and prevent fraud, unauthorized transactions, and other illegal activities.
How We Protect Your Information
We implement a variety of security measures to protect your personal information, including:
- Encryption: We use SSL encryption to protect your sensitive information during transmission.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Secure Payment Processing: We use secure payment gateways to process your payment information.
Your Choices
- Opt-Out of Communications: You can opt out of receiving promotional emails from us by following the unsubscribe link in each email.
- Cookies: You can disable cookies through your browser settings, but this may affect the functionality of our website.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of our website after any changes indicates your acceptance of the updated policy.