Shipping and Delivery Policy
At Ashwatha Tree Books, we aim to provide you with a seamless and efficient shipping experience. This Shipping and Delivery page outlines our shipping policies, delivery times, and related information to ensure you are fully informed about your purchase.
Shipping Information
Shipping Locations
We currently ship to the following locations:
- Domestic (within [India])
- International (Additional shipping charges may apply according to location)
Shipping Methods
We offer a variety of shipping options to meet your needs, including:
- Standard Shipping
- Expedited Shipping
- Express Shipping
The available shipping methods and their costs will be displayed at checkout.
Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Delivery Time
Estimated Delivery Times
Delivery times vary based on the shipping method selected and the destination of your order.
- Domestic Standard Shipping: 5-7 business days
- Domestic Expedited Shipping: 2-5 business days
- Domestic Express Shipping: 1-3 business days
- International Shipping: 7-21 business days, depending on the destination
Please note that these are estimated delivery times and actual delivery may vary.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Shipping Costs
Calculation of Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, the shipping method selected, and the destination. The total shipping cost will be displayed at checkout.
International Shipping
Duties and Taxes
International orders may be subject to import duties, taxes, and customs fees, which are levied once your package reaches the destination country. These charges are the responsibility of the recipient.
Customs Clearance
Customs clearance procedures may cause delays beyond our original delivery estimates. We have no control over these delays and are not responsible for any customs-related issues.
Address Changes and Delivery Issues
Address Changes
If you need to change your shipping address after placing an order, please contact us immediately at mail@samirforindia.com. We will do our best to accommodate your request, but changes may not be possible if the order has already been processed.
Delivery Issues
If you experience any issues with your delivery, such as a lost or damaged package, please contact us at mail@samirforindia.com for assistance. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about the shipping and delivery of your order, please contact us at:
- Email: mail@ashwathatreebooks.com, mail@samirforindia.com
- Phone: +91 (9625-960-268, 96259 60268)
- Address: Ashwatha Tree Books
B-6, Sector 4, Noida – 201301
Thank you for shopping with Ashwathatreebooks. We appreciate your business and look forward to serving you again!
FREQUENTLY ASKED QUESTIONS (FAQs)
We offer standard and expedited shipping options across India. You can choose your preferred method at checkout.
Standard shipping usually takes 5-7 business days, while expedited shipping takes 2-3 business days. Delivery times may vary based on your location.
Currently, we only ship within India. However, we are working on expanding our shipping options to include international destinations.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.
If your order arrives damaged, please contact our customer service team within 48 hours of delivery. We will arrange for a replacement or a refund as per our policy.
Yes, you can change your shipping address within 24 hours of placing your order. Please contact our customer service team to assist with this request.
Shipping charges are calculated based on the weight of the order and the delivery location. The exact shipping cost will be displayed at checkout.
